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Cancellation Policy

Stays at The Glass Huts can be refunded and rebooked up to 15 days before arrival by contacting us at:

Cancellation Policy:

Cancellation more than 30 days before arrival: 100% refund
Cancellation between 30 and 15 days before arrival: 50% refund
Cancellation less than 15 days before arrival: No refund

A processing fee of DKK 200 will be deducted from full refunds. This covers the fees charged by our payment provider and for administration. The refund will always be returned in the exact manner as it was paid. Transfers to other accounts or credit cards are not permitted for security reasons. It will take approximately 5 working days to process the transaction when you receive a refund from us.

No refunds will be given for “no shows”. This includes illness, accidents, family bereavements, traffic conditions, weather conditions, or any other reasons preventing your arrival at The Glass Huts on your check-in day. No refunds for early departure for the same reasons.

Rebooking Terms:

Rebooking more than 30 days before arrival: no charge
Rebooking between 30 and 15 days before arrival: DKK 800
Rebooking between 14 and 8 days before arrival: DKK 1500
Rebooking less than 8 days before arrival: No rebooking

Upon rebooking, you will receive a voucher code for the amount paid, minus the rebooking fee. The voucher for a new booking is valid for 12 months.

If The Glass Huts have incurred specific expenses in relation to your reservation, you are obligated to cover such costs.

We recommend that you check with your insurance company for any coverage of costs associated with cancellation and rebooking.

On very rare occasions, The Glass Huts may need to cancel your reservation. In such cases, you will receive a full refund, but The Glass Huts have no further responsibility towards you as a result of the cancellation. However, The Glass Huts will endeavour to try to move a confirmed booking, cancelled by The Glass Huts, to another date within the same season/price range.

The Glass Huts reserve the right to update/change these cancellation and rebooking policies without notice.